# Deploy Aikido Device Protection with JumpCloud

Use JumpCloud to deploy Aikido Device Protection across your managed macOS fleet with the required permissions in place.

{% hint style="info" %}
All devices must be enrolled in [JumpCloud Apple MDM](https://jumpcloud.com/support/set-up-apple-mdm) before you begin.
{% endhint %}

## Installation

{% stepper %}
{% step %}
**What you'll need**

Before starting, make sure you have the following from the Aikido Device Protection dashboard:

* Your **Device Protection Token** (copied from the user group selector)
* The **Shared Root CA Certificate** (`.pem` file — downloaded in the dashboard)
* The **Aikido Device Protection installer** (`.pkg` file — downloaded in the dashboard)

If you're missing any of these, go back to the [Aikido Device Protection dashboard](https://app.aikido.dev/endpoint-protection/devices), click **Connect Device**, and complete the pre-flight steps.
{% endstep %}

{% step %}
**Add the Aikido Device Protection configuration profile**

1. [Download the Aikido `.mobileconfig` file](https://raw.githubusercontent.com/AikidoSec/safechain-internals/refs/heads/main/docs/aikido-endpoint.mobileconfig).
2. In the JumpCloud Admin Portal, go to **Device Management** → **Policy Management**.
3. Click **(+)**, select the **Mac** tab, and choose **MDM Custom Configuration Profile**. Click **configure**.
4. Give the policy a name (e.g. "Aikido Device Protection").
5. Under **Settings**, click **upload file** and select the downloaded `.mobileconfig` file.
6. Select the **Device Groups** tab and assign the policy to the target device group.
7. Click **save**.

This profile allows the Aikido Device Protection system extension to load silently, enables the network content filter, and stops users from disabling background services in System Settings → Login Items.
{% endstep %}

{% step %}
**Deploy the Aikido Device Protection CA certificate**

1. In the JumpCloud Admin Portal, go to **Device Management** → **Policy Management**.
2. Click **(+)**, select the **Mac** tab, and choose **Certificate**.
3. Upload the Shared Root CA Certificate (`.pem` file) and assign the policy to the same device group.
4. Click **save**.
   {% endstep %}

{% step %}
**Create the pre-install command**

1. In the JumpCloud Admin Portal, go to **Device Management** → **Commands**.
2. Click **+ Command** and select **Command**.
3. Set **Run As** to `root`.
4. Enter the script below. Replace `AIK_SAFE_CHAIN_TOKEN` with your real token.

```bash
#!/bin/zsh
# Write the token so the agent registers with the correct user group
echo "AIK_SAFE_CHAIN_TOKEN" > /tmp/aikido_endpoint_token.txt
# Signals the installer to run completely silently, with no user prompts
touch /tmp/aikido_endpoint_mdm_install.txt
```

5. Select the **Device Groups** tab and assign the command to the same device group.
6. Click **save**.
7. Run the command using **Run Now** before you deploy the package.
   {% endstep %}

{% step %}
**Upload the Aikido Device Protection installer**

1. In the JumpCloud Admin Portal, go to **Device Management** → **Software Management** → **Apple**.
2. Click **(+Add New)** and select **JumpCloud Private Repo**.
3. Enter an **Application Name** (e.g. "Aikido Device Protection").
4. Under **Upload File**, upload the Aikido Device Protection `.pkg` file and click **Upload**.
5. Once processing completes, select the **Device Groups** tab and assign the app to the same device group.
6. Click **save**, then confirm the install.
   {% endstep %}

{% step %}
**Deploy in the right order**

The profile and CA certificate must be on the device before the installer, or macOS will prompt users for permission.

1. Assign and save the **Aikido Device Protection** configuration policy.
2. Assign and save the **Aikido Device Protection** CA certificate policy.
3. Verify both are installed on a test device — JumpCloud doesn't guarantee delivery order within a device group.
4. Run the **pre-install command** to write the token, then deploy the **Aikido Device Protection** app.
   {% endstep %}

{% step %}
**Reboot devices after installation**

1. In the JumpCloud Admin Portal, go to **Device Management** → **Commands**.
2. Click **+ Command**, select **MDM Command**, and choose **Restart Device**.
3. Assign it to the same device group and click **Run Now**.

The agent fully activates on the next boot.
{% endstep %}

{% step %}
**Verify the deployment**

On a test device, confirm:

1. The system extension is activated:

   ```bash
   systemextensionsctl list | grep aikido
   ```

   Expect to see the extension marked `[activated enabled]`.
2. Open **System Settings** → **General** → **Login Items & Extensions** and confirm the Aikido Device Protection entries cannot be toggled off.
   {% endstep %}
   {% endstepper %}

## Troubleshooting

| Problem                                              | Fix                                                                                                  |
| ---------------------------------------------------- | ---------------------------------------------------------------------------------------------------- |
| Users still see the popup                            | Make sure the configuration profile is scoped correctly and installed before the package policy runs |
| Extension is waiting for user approval               | Check the System Extensions payload and confirm the team ID and bundle ID match exactly              |
| The package installs but the device does not connect | Confirm the token script ran before the package install and that the token was copied correctly      |
| Duplicate extension entries appear                   | Reboot the device                                                                                    |
| The content filter is not approved silently          | Re-upload the `.mobileconfig` profile and verify it is installed on the device                       |


---

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