Jetbrains - Information for Support

When contacting Aikido Support about the JetBrains IDE plugins, please include the information below. This helps us diagnose issues faster and avoid unnecessary back and forth.

Issue reproducibility

• Is the issue consistently reproducible?

• Does it occur with a single file or with multiple files?

  • If possible share the file with us

• Did you check connection to Aikido platform?

Plugin & Repository information

• Plugin version Settings → Plugins → Aikido

• Operating System

• IDE (example: IntelliJ, PHPStorm, ..)

• Link to repository in Aikido

• Usage of Docker, WSL or any other remote development environment

Local debug logs

1. Reproduce the issue.

2. Open Help > Show Log in Explorer / Finder.

3. Look for the idea.log file

4. Copy and send the relevant log output or whole file