> For the complete documentation index, see [llms.txt](https://help.aikido.dev/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.aikido.dev/ai-and-dev-tools/ide-plugins-overview/troubleshooting/eclipse-information-for-support.md).

# Eclipse - Information for Support

When contacting Aikido Support about the Eclipse IDE plugin, please include the information below. This helps us diagnose issues faster and avoid unnecessary back and forth.

### Issue reproducibility

* Is the issue consistently reproducible?
* Does it occur with a single file or with multiple files?
  * If possible share the file with us
* [Did you check connection to Aikido platform?](/ai-and-dev-tools/ide-plugins-overview/troubleshooting/troubleshooting-ide-plugin-connectivity.md)

### Plugin & Repository information

* Plugin version
* Operating System
* Link to repository in Aikido
* Usage of Docker, WSL or any other remote development environment

### Support bundle

1. Go to **Help -> Aikido -> Start Support Logging**
2. Reproduce the issue
3. Go to **Help -> Aikido -> Stop Support Logging**
4. Go to **Help -> Aikido -> Export Support Bundle**
5. Share the generated `aikido-support-logs.zip` with Aikido support

<figure><img src="/files/yzYtXsvg4tYVQMe8cxqy" alt=""><figcaption></figcaption></figure>


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# Agent Instructions
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## Querying This Documentation
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```
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```

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