Connecting and Managing Devices

A device is any computer connected to Device Protection through an installed agent. Once connected, Aikido automatically detects and monitors the packages installed on that device.

Connecting a device

1. Go to Device Protection and open the Devices tab.

1. Click Connect Device in the top right.
2. Follow the setup instructions to install the agent on the device.

Aikido Device Protection is currently available for MacOS and Windows. Support for Linux is coming soon.

Once the agent is installed, the device will appear in your device list with an Active status.

Device List

Show a list of all devices connected and each device in the list shows:

• OS: Type of operating system
• Name: The device name and owner (e.g. "Kate Davis' Windows PC")
• User : The name of the account on the device
• User Group: Which group the device belongs to (e.g. Marketing, Product, Sales)
• Last seen: How recently the device checked in
• Agent Status: Whether the agent is currently active or offline and if Device Protection is up to date

Agents are shown as active if they've been online in the last 72 hours

User groups

User Groups for Device Protection

Device Actions

Click the ⋮ menu next to a device to view device actions.

Pausing protection on a device

Pause Protection temporarily turns off Device Protection on a specific device, without uninstalling the agent. The device stays connected, and you turn protection back on from the same menu when you're done.

Use it as an exception, not a routine step. For anything that needs to happen regularly, adjust your installation policies or user groups instead.

Reasons to pause protection:

• Troubleshooting an issue that might be caused by Device Protection itself
• Urgently installing software that's blocked by a policy, while you set up a longer-term rule
• IT or support walking a user through a fix that requires protection to be off temporarily
• Checking whether Device Protection is conflicting with another security or monitoring tool on the device

While paused, the device isn't protected against unauthorized or malicious package installs. Turn protection back on as soon as you're done.

Removing a device

Remove Device disconnects the device from Device Protection and takes it off your device list. This does not uninstall the agent from the device itself.

Remove a device when:

• It's been decommissioned, wiped, or replaced
• An employee has offboarded and the device no longer needs to be monitored
• It was connected by mistake or for testing and doesn't need to be tracked

Removing a device only removes it from Aikido. To fully stop Device Protection from running, uninstall the agent from the device.