> For the complete documentation index, see [llms.txt](https://help.aikido.dev/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.aikido.dev/aikido-device-protection/deploying-aikido-endpoint/device-protection-mdm-guides/device-protection-mdm-for-macos/deploy-aikido-endpoint-with-primo.md).

# Deploy Device Protection with Primo

Use Primo to deploy Aikido Device Protection across your managed macOS fleet with the required permissions in place.

{% hint style="info" %}
All devices must be enrolled in Primo MDM before you begin.
{% endhint %}

## Installation

{% stepper %}
{% step %}
**What you'll need**

Before starting, make sure you have the following from the Aikido Device Protection dashboard:

* The **Aikido Device Protection `.mobileconfig`** (downloaded from the [Aikido Device Protection dashboard](https://app.aikido.dev/endpoint-protection/devices))
* The **Aikido Device Protection installer** (`.pkg` file, downloaded from the dashboard)

If you're missing any of these, go back to the [Aikido Device Protection dashboard](https://app.aikido.dev/endpoint-protection/devices), click **Connect Device**, and complete the pre-flight steps.
{% endstep %}

{% step %}
**Add the Aikido Device Protection configuration profile**

1. In the Primo admin console, go to **MDM** → **Controls**.
2. Click **Add control**, select **Custom file**, and upload the `.mobileconfig` file.
3. Give it a name (e.g. "Aikido Device Protection").
4. Apply it to your target device group and save.

This profile allows the Aikido Device Protection system extension to load silently, enables the network content filter, and stops users from disabling background services in System Settings → Login Items.
{% endstep %}

{% step %}
**Upload the Aikido Device Protection installer**

1. In the Primo admin console, go to **MDM** → **Software**.
2. Click **Add app** and select **Custom app**.
3. Upload the Aikido Device Protection `.pkg` file.
4. Do not enable **Install automatically** yet. Only enable it after confirming the previous steps have completed on all target devices.
5. Click **Add software**.
   {% endstep %}

{% step %}
**Deploy in the right order**

Deploy the configuration profile before the installer for a smoother rollout.

1. Confirm the **Aikido Device Protection** configuration profile is installed on all target devices. Check the control status in MDM → Controls.
2. Only then open the **Aikido Device Protection** custom app in MDM → Software, enable **Install automatically**, and save.
   {% endstep %}

{% step %}
**Reboot devices after installation**

Restart your target devices after confirming the agent package has installed on all devices. The agent fully activates on the next boot.
{% endstep %}

{% step %}
**Verify the deployment**

On a test device, confirm:

1. The system extension is activated:

   ```bash
   systemextensionsctl list | grep aikido
   ```

   Expect to see the extension marked `[activated enabled]`.
2. Open **System Settings** → **General** → **Login Items & Extensions** and confirm the Aikido Device Protection entries cannot be toggled off.
   {% endstep %}
   {% endstepper %}

## Troubleshooting

| Problem                                              | Fix                                                                                                  |
| ---------------------------------------------------- | ---------------------------------------------------------------------------------------------------- |
| Users still see the popup                            | Make sure the configuration profile is scoped correctly and installed before the package policy runs |
| Extension is waiting for user approval               | Check the System Extensions payload and confirm the team ID and bundle ID match exactly              |
| The package installs but the device does not connect | Confirm the token script ran before the package install and that the token was copied correctly      |
| Duplicate extension entries appear                   | Reboot the device                                                                                    |
| The content filter is not approved silently          | Re-upload the `.mobileconfig` profile and verify it is installed on the device                       |


---

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