Deploy Device Protection with Primo

Use Primo to deploy Aikido Device Protection across your managed macOS fleet with the required permissions in place.

All devices must be enrolled in Primo MDM before you begin.

Installation

1

What you'll need

Before starting, make sure you have the following from the Aikido Device Protection dashboard:

• The Aikido Device Protection .mobileconfig (downloaded from the Aikido Device Protection dashboard)
• The Aikido Device Protection installer (.pkg file, downloaded from the dashboard)

If you're missing any of these, go back to the Aikido Device Protection dashboard, click Connect Device, and complete the pre-flight steps.

2

Add the Aikido Device Protection configuration profile

1. In the Primo admin console, go to MDM → Controls.
2. Click Add control, select Custom file, and upload the .mobileconfig file.
3. Give it a name (e.g. "Aikido Device Protection").
4. Apply it to your target device group and save.

This profile allows the Aikido Device Protection system extension to load silently, enables the network content filter, and stops users from disabling background services in System Settings → Login Items.

3

Upload the Aikido Device Protection installer

1. In the Primo admin console, go to MDM → Software.
2. Click Add app and select Custom app.
3. Upload the Aikido Device Protection .pkg file.
4. Do not enable Install automatically yet. Only enable it after confirming the previous steps have completed on all target devices.
5. Click Add software.

4

Deploy in the right order

Deploy the configuration profile before the installer for a smoother rollout.

1. Confirm the Aikido Device Protection configuration profile is installed on all target devices. Check the control status in MDM → Controls.
2. Only then open the Aikido Device Protection custom app in MDM → Software, enable Install automatically, and save.

5

Reboot devices after installation

Restart your target devices after confirming the agent package has installed on all devices. The agent fully activates on the next boot.

6

Verify the deployment

On a test device, confirm:

1. The system extension is activated:

   systemextensionsctl list | grep aikido

   Expect to see the extension marked [activated enabled].
2. Open System Settings → General → Login Items & Extensions and confirm the Aikido Device Protection entries cannot be toggled off.

Troubleshooting

Problem	Fix
Users still see the popup	Make sure the configuration profile is scoped correctly and installed before the package policy runs
Extension is waiting for user approval	Check the System Extensions payload and confirm the team ID and bundle ID match exactly
The package installs but the device does not connect	Confirm the token script ran before the package install and that the token was copied correctly
Duplicate extension entries appear	Reboot the device
The content filter is not approved silently	Re-upload the .mobileconfig profile and verify it is installed on the device