# End-user experience

The Aikido Device Protection agent runs silently in the background. For most installs, nothing happens and the package installs as normal. You only see a notification when something is blocked.

## Blocked installs

If you try to install a package that Aikido has flagged or that your organization's policy disallows, the install is stopped and you receive a desktop notification.

<figure><img src="/files/DDjM9loeQGv83lP4iPZy" alt="" width="352"><figcaption></figcaption></figure>

The notification shows the package name and the reason for the block:

* **Malware** means the package has been identified as malicious. This block is final and cannot be appealed.
* **Policy** means your organization has restricted installs from this ecosystem or blocked this specific package.

You can **Dismiss** the notification or click **Open Dashboard** to view more details in the Aikido app.

{% hint style="info" %}
Policy-based blocks can only be changed by an admin. If you believe a block is a mistake, contact your security team.
{% endhint %}

<figure><img src="/files/8Yo2c8bx36MEePSW91F1" alt="" width="563"><figcaption></figcaption></figure>

## Installs held for approval

If your organization requires approval for new packages, your install attempt is paused and a request is sent to the admin Inbox.

<figure><img src="/files/wJs8ARccqdOu2nv1odd0" alt="" width="563"><figcaption></figcaption></figure>

## Allowed installs

If a package passes all checks, it installs normally. No notification is shown.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.aikido.dev/aikido-device-protection/using-aikido-endpoint/end-user-experience.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.