# Visual Studio - Information for Support

When contacting Aikido Support about the Visual Studio IDE plugin, please include the information below. This helps us diagnose issues faster and avoid unnecessary back and forth.

### Issue reproducibility

* Is the issue consistently reproducible?
* Does it occur with a single file or with multiple files?
  * If possible share the file with us
* [Did you check connection to Aikido platform?](/ai-and-dev-tools/ide-plugins-overview/troubleshooting/troubleshooting-ide-plugin-connectivity.md)

### Plugin & Repository information

* [Plugin version (instructions below)](#visual-studio-version-details)
* Operating System
* IDE Version
* Link to repository in Aikido
* Usage of Docker, WSL or any other remote development environment

### Enable local scanning logs

1. Open Tools > Aikido.
2. Enable Show Local Scanning Output in Logs.
3. Reproduce the issue.
4. Copy and send the relevant log output.

<figure><img src="/files/45UiOpMVMr2Wp7VqjE6W" alt=""><figcaption></figcaption></figure>

### Visual Studio version details

1. Open Help > About Microsoft Visual Studio.
2. Click Copy Info.
3. Share the copied information so we can verify the exact Visual Studio and extension versions.

<figure><img src="/files/dnHbzXnaDGN05v4zZllO" alt=""><figcaption></figcaption></figure>

Providing all of the above allows us to identify IDE, plugin, or environment specific issues more efficiently.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.aikido.dev/ai-and-dev-tools/ide-plugins-overview/troubleshooting/visual-studio-information-for-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.